LEGO® Subscription Service - Frequently Asked Questions

Currently, BrickBox.me ships to Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain, Sweden and United Kingdom. Watch our newsletter, social media pages or blog posts to see when we will start offering shipping to other countries.
Expect a box you or your children will love! Each BrickBox comes with real LEGO® bricks and bricks that are compatible with LEGO®.
The BrickBoxes will generally ship out on the 3rd week of the month. You will receive an email with tracking information as soon as it ships.
We accept credit card payments, IBAN Bank Transfers, PayPal and iDeal.
The shipping costs within the Netherlands are € 5.99 per BrickBox. Shipping costs to other European countries are € 9.99 per BrickBox.
Once you ordered your first BrickBox, you will receive your login credentials. With these login credentials, you can login to our website and change your billing credentials.
You can cancel your subscription any time within your personal dashboard to which we provide you access after your first order. When you cancel your subscription, the subscription will stop on the next renewal date. You can also cancel your subscription by sending an email to support@brickbox.me
If your question is not answered, please ask your question via our contact form or send an email to support@brickbox.me. We'd love to hear from you!